Frequently Asked Questions
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Q1: What is the sole purpose of your business?
A1: Our #1 priority is children. We are primarily here to provide transportation services for children ages 4-17; however, our goal is to do so in a manner that is safe and positive.
Q2: Do I have the flexibility of changing my child's destination schedule?
A2: Routes are made according to seats reserved and must be prearranged. Schedule changes will require a new service agreement.
Q3: Do you provide last minute services?
A3: Yes, only in the event it does not conflict with our current schedule.
Q4: What happens if my child has an emergency and needs to be picked up early?
A4: In the event a child has a non-life threatening emergency, we will pick up your child and take him/her to the destination of your choice as scheduling permits. All paperwork must be completed.
Q5: What if I need to cancel a pickup?
A5: All cancellations must be requested and confirmed 4 hours prior to the scheduled time, otherwise an additional fee will be charged.
Q6: Is there a specific order in which children will arrive to their destination?
A6: Routes will be mapped according to destinations determined by the company.
Q7: Do I need to inform the school of anything?
A7: Yes, authorization must be given to the school to allow pickup. However, registration is required.
Q8: What can children do while riding on the shuttle?
A8: Children will be able to chat & make new friends
A1: Our #1 priority is children. We are primarily here to provide transportation services for children ages 4-17; however, our goal is to do so in a manner that is safe and positive.
Q2: Do I have the flexibility of changing my child's destination schedule?
A2: Routes are made according to seats reserved and must be prearranged. Schedule changes will require a new service agreement.
Q3: Do you provide last minute services?
A3: Yes, only in the event it does not conflict with our current schedule.
Q4: What happens if my child has an emergency and needs to be picked up early?
A4: In the event a child has a non-life threatening emergency, we will pick up your child and take him/her to the destination of your choice as scheduling permits. All paperwork must be completed.
Q5: What if I need to cancel a pickup?
A5: All cancellations must be requested and confirmed 4 hours prior to the scheduled time, otherwise an additional fee will be charged.
Q6: Is there a specific order in which children will arrive to their destination?
A6: Routes will be mapped according to destinations determined by the company.
Q7: Do I need to inform the school of anything?
A7: Yes, authorization must be given to the school to allow pickup. However, registration is required.
Q8: What can children do while riding on the shuttle?
A8: Children will be able to chat & make new friends